Last Updated: September 8, 2026

Best Deals Lebanon aims to provide reliable and convenient delivery of orders throughout Lebanon.

This Shipping & Delivery Policy explains how orders placed through bestdealslb.com are processed, dispatched, delivered, and handled in the event of delays or unsuccessful deliveries.

Delivery availability, timing, and charges may vary depending on the product, customer location, order size, stock availability, courier availability, and other circumstances.

1. Delivery Areas

Best Deals Lebanon delivers to locations within Lebanon, subject to service availability.

Delivery may not be available to every location at all times.

Certain remote or difficult-to-access areas may:

• Require additional delivery time
• Be subject to additional delivery charges
• Require delivery to an agreed nearby location
• Be temporarily unavailable for delivery

If we are unable to deliver to the address provided, we may contact you to discuss alternative arrangements.

2. Order Processing

After an order is placed, Best Deals Lebanon may review the order before it is prepared for delivery.

We may contact the customer by telephone, WhatsApp, email, or another available method to:

• Confirm the order
• Confirm the delivery address
• Verify product availability
• Clarify order details
• Confirm delivery charges
• Arrange a suitable delivery time
• Request additional information where necessary

An order submitted through the Website is not necessarily considered dispatched immediately after submission.

Best Deals Lebanon reserves the right to verify or confirm an order before processing it.

3. Cash on Delivery

Best Deals Lebanon currently offers Cash on Delivery for eligible orders.

Payment is generally collected when the order is delivered.

Customers should ensure that someone is available at the delivery location to receive the order and complete payment.

Best Deals Lebanon may, at its discretion, require advance payment, a deposit, or another payment arrangement for certain orders, including:

• High-value orders
• Special-order products
• Large quantities
• Customized orders
• Customers with repeated refused deliveries
• Locations where Cash on Delivery is not practical

4. Delivery Charges

Delivery charges may vary depending on:

• Delivery location
• Distance
• Product size or weight
• Number of products
• Courier charges
• Special handling requirements

Where applicable, delivery charges will normally be displayed during checkout or communicated to the customer before delivery.

Best Deals Lebanon reserves the right to contact the customer if the delivery charge shown during checkout requires adjustment due to unusual delivery circumstances.

We will normally inform the customer before proceeding where a material additional delivery charge applies.

5. Estimated Delivery Times

Delivery times shown on the Website or communicated by Best Deals Lebanon are estimates only unless expressly stated otherwise.

Delivery times may vary depending on:

• Product availability
• Customer location
• Order volume
• Courier availability
• Traffic conditions
• Weather
• Public holidays
• Weekends
• Road closures
• Security conditions
• Technical problems
• Events outside our reasonable control

Best Deals Lebanon makes reasonable efforts to deliver orders promptly but does not guarantee that every order will arrive within a specific time unless a specific delivery commitment has been expressly agreed.

6. Delayed Deliveries

Occasionally, an order may be delayed for reasons outside our reasonable control.

These may include:

• Courier delays
• Traffic
• Weather conditions
• Public holidays
• Road closures
• Security conditions
• Supplier delays
• Stock availability
• Incorrect delivery information
• Difficulty contacting the customer
• Unexpected operational or technical problems

A delivery delay does not automatically entitle the customer to compensation, cancellation, or a refund unless otherwise agreed by Best Deals Lebanon or required by applicable law.

If a significant delay occurs, we may contact the customer to provide an update or discuss available options.

7. Product Availability

Products displayed on bestdealslb.com are subject to availability.

Although we make reasonable efforts to keep stock information accurate, an item may occasionally become unavailable after an order is submitted.

If this occurs, Best Deals Lebanon may:

• Contact the customer
• Offer an alternative product
• Suggest a replacement
• Deliver the available items only
• Delay the order until the product becomes available
• Cancel the unavailable item
• Cancel the order where appropriate

Where payment has already been received for an unavailable product, Best Deals Lebanon will determine the appropriate refund or alternative arrangement in accordance with our Refund, Return & Exchange Policy and applicable law.

8. Correct Delivery Information

Customers are responsible for providing complete and accurate delivery information.

This may include:

• Full name
• Telephone number
• Area
• Street
• Building
• Floor
• Apartment
• Nearby landmark
• Any other information reasonably necessary for delivery

Best Deals Lebanon is not responsible for delays or failed deliveries resulting from incorrect, incomplete, outdated, or misleading information supplied by the customer.

If delivery must be attempted again because incorrect information was provided, an additional delivery charge may apply.

9. Receiving Your Order

Customers should inspect the external condition of the package when reasonably possible at the time of delivery.

If there is obvious external damage, you should notify the delivery person and contact Best Deals Lebanon as soon as reasonably possible.

Receiving a package does not automatically prevent you from contacting us later regarding a legitimate product issue.

However, customers are encouraged to report obvious delivery damage promptly so that the circumstances can be reviewed.

10. Damaged or Incorrect Deliveries

If you receive:

• The wrong product
• A visibly damaged product
• An incomplete order
• A product that appears materially different from what was ordered

please contact Best Deals Lebanon as soon as reasonably possible.

We may request:

• Order information
• Photographs
• Videos
• Photographs of the packaging
• Product serial numbers
• A description of the issue

Best Deals Lebanon will review the circumstances and determine the appropriate solution in accordance with our Refund, Return & Exchange Policy and applicable law.

11. Failed Delivery Attempts

A delivery may be considered unsuccessful if:

• No one is available to receive the order
• The customer cannot be reached
• The customer provides an incorrect address
• Access to the delivery location is not reasonably possible
• The customer refuses the confirmed order
• Cash on Delivery payment cannot be completed

If another delivery attempt is arranged, an additional delivery charge may apply.

Best Deals Lebanon reserves the right to cancel an order after an unsuccessful delivery attempt.

12. Refused Orders

If a customer confirms an order and subsequently refuses delivery without an accepted reason, Best Deals Lebanon may require payment of delivery-related costs.

Repeated refusal of confirmed orders may result in Best Deals Lebanon:

• Declining future Cash on Delivery orders
• Requiring advance payment
• Requesting a deposit
• Restricting future orders

These measures may be applied at our discretion to reduce repeated delivery costs and misuse of Cash on Delivery.

13. Delivery to Another Person

A customer may request delivery to another person or address.

The customer is responsible for ensuring that:

• The recipient knows about the delivery
• The delivery details are accurate
• The recipient is authorized to receive the order
• Payment can be completed where Cash on Delivery applies

Delivery to the person available at the confirmed delivery location may be considered successful delivery unless otherwise agreed.

14. Partial Deliveries

In some situations, an order containing multiple items may be delivered in more than one shipment.

This may occur because of:

• Product availability
• Product size
• Different storage locations
• Courier arrangements
• Operational reasons

Where reasonably possible, we will inform the customer if an order will be divided into separate deliveries.

Additional charges will not normally be applied solely because Best Deals Lebanon chooses to divide an order into multiple shipments, unless otherwise agreed with the customer.

15. Large or Special Items

Certain products may require special delivery arrangements because of their:

• Size
• Weight
• Value
• Fragility
• Installation requirements
• Handling requirements

Additional delivery or handling charges may apply.

The customer may be contacted before delivery to confirm these arrangements.

Unless specifically stated, delivery does not automatically include:

• Installation
• Assembly
• Wall mounting
• Configuration
• Disposal of an old product
• Moving furniture or other objects
• Carrying unusually heavy products beyond normal delivery access

Any additional service must be specifically agreed in advance.

16. Delivery and Product Inspection

A courier or delivery driver may not be authorized to make decisions regarding refunds, returns, exchanges, warranties, or product defects.

Acceptance of a complaint by a driver does not necessarily mean that Best Deals Lebanon has approved a return or refund.

Such requests are reviewed according to our Refund, Return & Exchange Policy.

17. Risk and Responsibility After Delivery

Once an order has been successfully delivered to the customer, an authorized recipient, or the confirmed delivery location, the customer becomes responsible for the product, subject to applicable law and any applicable warranty.

Best Deals Lebanon cannot normally be responsible for loss, theft, damage, misuse, or improper handling occurring after successful delivery.

18. Orders Requiring Special Confirmation

Best Deals Lebanon reserves the right to request additional confirmation before dispatching certain orders.

This may include orders involving:

• High-value products
• Large quantities
• Unusual purchasing patterns
• Special-order products
• Repeated failed deliveries
• Difficult-to-verify customer information

We may delay or decline dispatch until reasonable verification has been completed.

19. Cancellation Before Delivery

Customers may contact Best Deals Lebanon to request cancellation before delivery.

Cancellation requests are not automatically guaranteed.

If the order has already been prepared, dispatched, specially ordered, or handed to a courier, Best Deals Lebanon may decline cancellation or require the customer to cover applicable delivery or handling costs.

Please refer to our Refund, Return & Exchange Policy for additional information.

20. Events Outside Our Control

Best Deals Lebanon will not be responsible for delays or failures caused by circumstances reasonably outside our control.

These may include, without limitation:

• Severe weather
• Natural disasters
• Road closures
• Civil disturbances
• Security situations
• Government restrictions
• Internet or communication outages
• Courier disruptions
• Fuel shortages
• Transportation problems
• Supplier disruptions
• Other force majeure events

Where possible, we will make reasonable efforts to complete delivery once normal conditions resume.

21. Changes to This Policy

Best Deals Lebanon may update this Shipping & Delivery Policy from time to time.

Changes may reflect updates to:

• Delivery methods
• Courier arrangements
• Delivery areas
• Business operations
• Website functionality
• Applicable laws or regulations

The Last Updated date at the top of this page will indicate the latest revision.

22. Contact Us

For questions regarding an order or delivery, please contact:

Best Deals Lebanon
Website: bestdealslb.com
Email: info@bestdealslb.com
Lebanon

Please provide your name and order information so that we can assist you as efficiently as possible.