Privacy Policy

Effective Date: September 8, 2026
Last Updated: September 8, 2026

Best Deals Lebanon (“Best Deals Lebanon,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit bestdealslb.com (the “Website”), create an account, place an order, subscribe to our newsletter, contact us, or otherwise interact with our services.

By using our Website, you acknowledge the practices described in this Privacy Policy.

1. Who We Are

Best Deals Lebanon is an online shopping website offering consumer products primarily for customers in Lebanon.

Website: bestdealslb.com
Email: info@bestdealslb.com
Country: Lebanon

For questions regarding this Privacy Policy or your personal information, please contact us at info@bestdealslb.com.

2. Information We Collect

The information we collect depends on how you interact with our Website.

When you place an order, create an account, contact us, subscribe to our newsletter, submit a review, or use other Website features, we may collect information including:

First and last name
Billing address
Delivery address
Email address
Telephone number
Account username and password
Products ordered
Order history
Shopping cart information
Wishlist and product preferences
Delivery instructions
Customer-service communications
Newsletter subscription information
Reviews or other content you voluntarily submit

We may also automatically collect certain technical information when you visit the Website, including:

IP address
Browser type and version
Device type
Operating system
Approximate geographic location
Date and time of access
Pages viewed
Products viewed
Referring website
Shopping-cart activity
Login activity
Website errors
Security and server logs
General Website usage information

This information may be collected through cookies, server logs, security systems, analytics tools, hosting infrastructure, and similar technologies.

3. Information We Collect When You Place an Order

When you purchase a product from Best Deals Lebanon, we collect information necessary to process, confirm, and deliver your order.

This may include:

Your name
Telephone number
Email address
Billing address
Delivery address
Products ordered
Order value
Delivery instructions
Order history

Best Deals Lebanon currently offers Cash on Delivery as a payment method.

When Cash on Delivery is used, Best Deals Lebanon does not require you to provide credit-card or debit-card details through the Website.

If electronic or online payment methods are introduced in the future, payment information may be processed by independent payment-service providers. We may update this Privacy Policy where necessary to reflect material changes in payment processing.

4. How We Use Your Personal Information

We may use personal information to:

Process and confirm orders
Deliver products
Contact you regarding your order
Verify customer and delivery information
Manage your customer account
Provide customer support
Respond to questions, complaints, or requests
Process returns, exchanges, or refunds
Maintain shopping carts, wishlists, and customer preferences
Send order confirmations and transactional communications
Detect and prevent fraud, abuse, and unauthorized activity
Maintain Website security
Troubleshoot technical problems
Improve our Website, products, and services
Understand how visitors use the Website
Maintain accounting and business records
Comply with applicable legal obligations
Establish, exercise, or defend legal claims
Send promotional communications where you have requested or agreed to receive them

We will not intentionally use your personal information for purposes materially incompatible with the purposes for which it was collected unless permitted or required by law.

5. Newsletter and Marketing Communications

You may voluntarily subscribe to the Best Deals Lebanon newsletter.

If you subscribe, we may send you information relating to:

New products
Special offers
Discounts
Promotions
Best Deals Lebanon news

You may unsubscribe from marketing communications at any time by using the unsubscribe option provided in an email, where available, or by contacting us at info@bestdealslb.com.

Unsubscribing from promotional communications will not prevent us from sending necessary transactional communications regarding orders, customer-service requests, returns, refunds, account matters, or other transactions.

6. Customer Accounts

If you create an account on Best Deals Lebanon, we may store information associated with your account, including your name, email address, telephone number, billing and delivery addresses, account credentials, preferences, and previous orders.

This information may be used to make future purchases easier and allow you to manage Website features.

You are responsible for keeping your account credentials confidential.

If you would like your account closed, you may contact us at info@bestdealslb.com.

Certain transaction records may need to be retained after an account is closed where necessary for accounting, legal, security, fraud-prevention, dispute-resolution, or other legitimate business purposes.

7. Shopping Cart, Wishlist, and Compare Features

The Website may provide shopping-cart, wishlist, product-comparison, recently viewed product, and similar shopping features.

These features may store information about products you have viewed, selected, saved, compared, or added to your cart.

Some of this information may be stored using cookies or browser storage.

If you are logged into your account, certain preferences may also be associated with your customer account.

8. Cookies and Similar Technologies

Best Deals Lebanon uses or may use cookies and similar technologies to operate and improve the Website.

Cookies are small files stored on your computer, smartphone, tablet, or other device when you visit a website.

We may use cookies for purposes including:

Essential Cookies

Essential cookies may be required for:

Shopping carts
Checkout
Customer login
Website security
Session management
Website preferences

Disabling essential cookies may prevent parts of the Website from functioning correctly.

Functional Cookies

Functional cookies may remember your preferences or enable features such as:

Wishlists
Product comparisons
Recently viewed products
Customer preferences

Analytics Cookies

Where analytics services are enabled, cookies or similar technologies may be used to understand:

Website traffic
Visitor behavior
Website performance
Product interest
How visitors interact with pages and features

Advertising and Social Media Technologies

If advertising, social-media, remarketing, or conversion-measurement services are used, those providers may use cookies or similar technologies according to their own privacy policies.

You may control or delete cookies through your browser settings.

Blocking certain cookies may affect how the Website functions.

Where cookie-preference controls are provided on the Website, you may also use those controls to manage non-essential cookies.

9. WhatsApp and Messaging Services

Best Deals Lebanon may provide customers with the option to contact us through WhatsApp or other messaging services.

If you choose to communicate with us through WhatsApp, information you send through that service may include:

Your telephone number
Profile information made available by WhatsApp
Messages
Photographs
Documents
Product information
Order information

WhatsApp and its related companies may independently process information according to their own terms and privacy policies.

Best Deals Lebanon does not control how WhatsApp independently processes information through its platform.

You should avoid sending sensitive personal information through messaging services unless it is necessary for your request.

10. Social Media

Best Deals Lebanon may link to or interact with third-party platforms such as Facebook, Instagram, WhatsApp, and other social-media services.

When you visit or interact with an external platform, your information may be processed by that platform according to its own privacy policy.

Best Deals Lebanon is not responsible for the independent privacy practices of third-party platforms.

11. Who We Share Personal Information With

We do not unnecessarily disclose customer personal information.

We may share information with trusted service providers where reasonably necessary to operate our Website and business.

These may include:

Delivery companies, couriers, and drivers
Website hosting providers
Email-service providers
Website developers and technical-support providers
Security and anti-fraud providers
Backup and data-storage providers
Analytics providers
Newsletter and email-marketing providers
Accounting or professional-service providers
Payment providers if electronic payments are introduced
Government, judicial, regulatory, or law-enforcement authorities where required by law

Delivery providers may receive information reasonably necessary to deliver an order, including your:

Name
Telephone number
Delivery address
Order information
Delivery instructions

We expect service providers handling personal information on our behalf to use reasonable security measures appropriate to the services they provide.

12. Sale of Personal Information

Best Deals Lebanon does not sell or rent customer personal information to third parties as a business activity.

Personal information may nevertheless be shared with service providers where necessary to operate the Website, deliver orders, provide requested services, maintain security, or comply with legal requirements.

13. Legal Requirements

We may disclose personal information where we reasonably believe disclosure is necessary to:

Comply with applicable law
Respond to valid legal proceedings
Cooperate with competent governmental or regulatory authorities
Investigate suspected fraud or illegal activity
Protect Best Deals Lebanon
Protect our customers or other persons
Protect the security of our Website or systems
Establish, exercise, or defend legal rights

14. Data Storage and International Processing

Best Deals Lebanon may use hosting, email, communications, analytics, security, backup, and other technology providers whose servers or operations may be located outside Lebanon.

As a result, certain information may be processed or stored in countries other than Lebanon.

Where external service providers are used, we take reasonable steps appropriate to the nature of the service and information involved to ensure that personal information is handled securely and consistently with this Privacy Policy.

15. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected or as required by applicable law.

Retention periods may vary depending on the type of information.

For example:

Order and transaction records may be retained for accounting, customer-service, fraud-prevention, dispute-resolution, and legal purposes.
Account information may generally be retained while your account remains active and for an appropriate period afterward.
Customer-service communications may be retained for follow-up, documentation, and dispute-resolution purposes.
Newsletter information may be retained until you unsubscribe or request removal.
Security logs and technical information may be retained for appropriate periods to protect and maintain the Website.

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to legal and technical requirements.

16. How We Protect Your Information

We take reasonable administrative, technical, and organizational measures intended to protect personal information against:

Unauthorized access
Unauthorized disclosure
Accidental loss
Misuse
Alteration
Destruction
Fraudulent activity

These measures may include secure Website connections, access controls, password protection, Website security systems, software updates, backups, and security monitoring.

However, no website, database, electronic communication, or Internet transmission can be guaranteed to be completely secure.

Although we take reasonable steps to protect your information, absolute security cannot be guaranteed.

17. Your Privacy Rights

Subject to applicable law and any legal limitations, you may request information regarding personal data that we hold about you and how it is processed.

Depending on the circumstances, you may request that we:

Provide access to personal information we hold about you
Correct inaccurate or incomplete information
Update outdated information
Delete information where continued retention is not legally or reasonably required
Stop or object to certain processing where applicable
Stop sending marketing communications
Withdraw consent where processing is based on consent

We may need to verify your identity before processing a request in order to protect your information against unauthorized access.

Certain information cannot always be deleted immediately. For example, we may need to retain transaction or order records for accounting, legal, security, fraud-prevention, or dispute-resolution purposes.

To make a privacy request, contact:

info@bestdealslb.com

Please provide enough information for us to identify your account or request.

18. Third-Party Websites

Our Website may contain links to websites, manufacturers, social-media platforms, services, or resources operated by third parties.

When you leave bestdealslb.com, this Privacy Policy no longer governs how those third parties collect or process your information.

We encourage you to review the privacy policy of any external website or service before providing personal information.

19. Children’s Privacy

Best Deals Lebanon may sell products intended for children, but the Website and its purchasing services are intended to be used by adults.

We do not knowingly seek to collect personal information directly from children for the purpose of allowing them to make purchases independently.

If you believe that a child has provided personal information to Best Deals Lebanon without appropriate authorization, please contact us at info@bestdealslb.com so that we can review the matter.